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In general, we believe deputy sheriffs work in cooperation with citizens and our contacts with citizens are positive. To insure we function efficiently, while maintaining the rights of the citizens we protect, deputies are trained to follow a series of Sheriff’s Office policies and procedures and work within the guidelines of local, state, and federal laws. Because of the nature of law enforcement, we also understand citizens on occasion may object to the police actions taken by deputies, or may feel their conduct is inappropriate. Therefore, we have established procedures for citizens to report their concerns to the Iron County Sheriff’s Office.
We consider a complaint to be an allegation from any source regarding circumstance(s) of a specific act or omission by a Sheriff’s Office employee which, if later proven to be true, would be misconduct and would normally subject the employee to the progressive disciplinary process or a citizen’s expression of dissatisfaction with an agency policy, procedure, philosophy, service level or legal standard of the Sheriff’s Office. However, we do not consider a disagreement over the elements of a traffic citation to be a complaint. Any disputes over traffic citations received should be taken to the appropriate jurisdictional court for resolution.
As a citizen, you are encouraged to contact the Sheriff’s Office if you have a complaint about the actions of a deputy sheriff or non-sworn employee if you believe their conduct was inappropriate or they have violated the law. Although we encourage citizens to report police misconduct, complaints must be made in good faith. False or highly exaggerated complaints serve no good purpose for either the citizens or the deputy and only tend to thwart our complaint investigation process. Anyone who willfully makes any false accusation for the purpose of discrediting a deputy sheriff may be prosecuted under Utah State Criminal Code 76-8-504.5 for a Class A misdemeanor.
To initiate a complaint, you may contact a supervisor Monday through Friday, from 9:00 A.M. to 5:00 P.M., by calling (435) 867-7500. After hours and on weekends, you may contact our Dispatch Center by calling (435) 867-7550 and request assistance from an on duty law enforcement supervisor. You will be asked to provide a written statement regarding the nature of your complaint with as much detail concerning the incident and why you believe the deputy’s conduct was inappropriate.
You may also use the online form below to submit a complaint.
How The Complaint Process Works
Every official citizen complaint is reviewed by the Patrol Lieutenant. If the complaint is of conduct would violate Sheriff’s Office policies and procedures or laws, an investigation will be authorized by the Sheriff and conducted. Investigators will interview the concerned parties and witnesses, record their statements, and gather other relevant data. The completed investigation will be forwarded to the Patrol Lieutenant, who reviews the investigation, and then forwards the completed investigative report file to the Sheriff with a recommendation of one of the following dispositions:
- Substantiated: The investigation established misconduct occurred.
- Not Substantiated: The investigation failed to produce sufficient evidence to clearly prove or disprove the allegation.
- Exonerated: The allegation did occur, but it was justified, legal and proper.
- Unfounded: The allegation did not occur.
- Misconduct Other Than Allegation: Misconduct occurred, but was not a part of the original complaint.
- Policy Review: The allegation occurred and was in compliance with Sheriff’s Office Policy or policy did not exist. However, it is also determined the allegation of misconduct could have been prevented had policy been more clear or complete.
Upon the completion of an Internal Affairs Investigation, the Patrol Lieutenant or another supervisor will notify the complainant in writing, if the investigation is closed or the status of the complaint and their further right to appeal the decision to the Sheriff.